Repeated sick bay destinations
A sample pass record includes sick bay as the expected destination on several dates. Staff must check the entries and listen to the student; the record is not evidence of anxiety, bullying or illness.
Give wellbeing teams clearer pass context
Review teacher-created passes to counsellor, sick bay and wellbeing destinations as prompts to check context — not diagnoses, risk scores or automatic decisions.
Counsellor visitsWellbeing staff only
RORuby O'Connor24 min
JCJack Chen15 min
HNHarper Nguyen35 min
3rd visit this fortnight
Ruby — might be worth a quiet check-in
Examples of contextual record review
These illustrative examples show how authorised staff can review relevant pass entries without assigning a cause or labelling a student.
Entries from the same timetable period
A sample record shows counsellor passes during the same Maths period. Staff can check the learning and wellbeing context without assuming avoidance, anxiety or a learning difficulty.
The rising trend
Sample sick bay pass volume rises across Year 8 over three weeks. Authorised staff can validate the data and decide whether a broader operational or wellbeing review is appropriate.
Pass records
Selected, time-stamped entriesAria Patel · 9CTerm 1–2All destinations23 records
12 MayTue · P3Library7:12
8 MayFri · P1Bathroom, D Block3:05
4 MayMon · P5Sick bay11:40
30 AprThu · P2Front office4:22
24 MarTue · P4Bathroom, A Block2:48
Exported · pass-records-aria-patel.csv
Record passes to configured wellbeing destinations
Vero records passes to destinations your school defines — counsellor, sick bay, wellbeing office, psychologist or year-level coordinator — with the student, approving teacher and associated times.
- School-configured support destinations
- Restricted access according to staff role
- Recorded open and end times, not observed visit duration
Selected record reviewLast 14 days
All destinations—APAria Patel11
—NWNoah Williams8
—JCJack Chen6
—RORuby O'Connor5
—HNHarper Nguyen4
Open authorised reviewRolling 14 days · updates nightly
Add pass context to a wider support process
When a student is referred through the school's own process, appropriately authorised staff can review relevant Vero pass entries alongside approved case-management information.
- Choose a relevant date range
- Validate entries before using them
- Export authorised records where school policy permits
School activity records, not a wellbeing score
Vero records teacher-created passes. It does not diagnose, rank risk, contact students or replace the school's approved support processes.
Reading a pattern as a conclusion
- Limit how often students can visit the counsellor
- Label repeated records as a behaviour problem
- Use data to justify reducing access to wellbeing services
Review with care
- Use relevant records only when there is a defined purpose
- Give wellbeing teams context for informed conversations
- Keep support decisions with authorised professionals
Common questions
How does Vero record counsellor and sick bay passes?
When a teacher creates a pass to a counsellor, sick bay or wellbeing destination, Vero records the student, approving teacher, selected destination and associated times. It is a pass record, not confirmation of what happened during the visit.
Can authorised staff review passes to a counsellor destination?
Yes. Where the school has configured that destination and granted the appropriate role, authorised staff can review teacher-created pass records over a selected date range. The record shows what staff entered; it does not confirm what happened during a visit or establish a wellbeing concern.
Does this replace the counsellor's own records?
No. Vero records teacher-created passes and associated times. Professional notes, case management, treatment information and safeguarding records stay in the systems and processes the school has approved for them.
How should these records be used?
A school may review relevant records when it has an appropriate reason to check context. The entries do not diagnose anxiety, bullying, a medical issue or any other wellbeing concern, and they do not replace listening to the student or professional judgement.
Can Vero record a pass to an external provider?
Vero records teacher-created passes from a classroom to a selected destination. For an external provider, the pass can record departure from class and the approved destination; the school’s existing off-campus, consent and provider processes handle the rest.
Related solutions
Pass Records for Follow-Up
Review staff-created records as one input to professional judgement and parent conversations.
Smart Separation
Warn teachers about active-pass conflicts in staff-defined named groups.
Digital Out-of-Class Pass Policy
How to build an effective pass policy that supports wellbeing, safety and pastoral care.
Review the wellbeing-team workflow
Book a 20-minute walkthrough to review pass records, selected destinations, access controls and the one-term pilot option.